How can I edit or cancel my reservation? Will I be charged?

You are only able to edit or cancel a reservation up to an hour prior, and are unable to edit your start time once the start time has passed.

On Web:

1. Go to the PreFlight website, to the bottom of the website and select "Find My Reservation"
   
2. To Edit or Cancel a reservation, you can either go to:
   
   1. Go to your account overview and click Manage Reservation
   2. Go to your reservation receipt email and select Edit or Cancel
   3. Go to https://www.preflightairportparking.com/reservation-edit 

On App

1. Go to Reservations on the home page
2. Click Manage Reservations
3. Click Edit or Cancel

• If you made a reservation as a Guest, select "Find Reservation by Code" and enter your phone number and the reservation code found on your confirmation email. 

To Cancel: Click cancel and confirm. There is a reservation cancellation fee that varies by location.

Note: You will not be double-charged; your previous reservation will be refunded, and you will be charged separately. Editing a reservation creates a new barcode and reservation number. 

Reservations using points can be edited and when you cancel your reservation your points will be refunded. 

If you need help, please contact support.